(Source:FormStack) - #5: How likely are you to recommend our facility to a friend or family member?
Personal referrals are a great way to grow your patient base. But you won’t get many if existing patients aren’t satisfied with their overall experience at your facility. Every patient touchpoint (i.e., receptionist, nurse, doctor, etc.) can leave a lasting impression.
Find out how patients feel before it’s too late by issuing a satisfaction survey that asks if they would recommend your facility to a friend or relative. If most patients indicate they would refer someone to your health center, you are likely meeting or exceeding patient expectations in all areas—which is the ultimate goal.
Journal Topics | SPAs, Patient Care Satisfaction |
Notifications | Training, Information, Practice |
Patient satisfaction surveys are growing in popularity among healthcare organizations as the United States health system continues its transition to value-based care.
Survey helps you and your organization in two ways:
1) A well-designed and distributed survey can help you discover hidden issues or gems in your organization's care system.
2) It can also provide useful insights on whether you are meeting patient expectations.
What is the ideal number of questions in a survey?
Surveys that are short, to the point, and as clear as possible will result in higher and more accurate response rates. The length of your survey should be short enough that it takes the average user 5 minutes or less to complete. This can be achieved with about 10 questions or less, usually.
Address: 2251 Grant Road, Suite G, Los Altos, CA, 94024
Web Site Address: https://mbicircle.com/goSurvey
E-mail: surveycare@mbicircle.com