(Source:FormStack) - #4: How would you rate the overall care you received from your provider?
Patients may be satisfied with the appearance of your facility, but if they don’t have a good experience with the person providing their care, they won’t be back. Healthcare is personal, so providers should be respectful, trustworthy, and knowledgeable. They should spend adequate time addressing patient concerns and shouldn’t make patients feel uncomfortable.
You can quickly determine if a provider is underperforming by including a question on your patient satisfaction survey that reveals the quality of the care received. If a provider consistently receives low ratings, you can take steps to address any issu
Journal Topics | SPAs, Patient Care Satisfaction |
Notifications | Training, Information, Practice |
Patient satisfaction surveys are growing in popularity among healthcare organizations as the United States health system continues its transition to value-based care.
Survey helps you and your organization in two ways:
1) A well-designed and distributed survey can help you discover hidden issues or gems in your organization's care system.
2) It can also provide useful insights on whether you are meeting patient expectations.
What is the ideal number of questions in a survey?
Surveys that are short, to the point, and as clear as possible will result in higher and more accurate response rates. The length of your survey should be short enough that it takes the average user 5 minutes or less to complete. This can be achieved with about 10 questions or less, usually.
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